Comments on: Toyota Recall: Five Critical Lessons http://business-ethics.com/2010/01/31/2123-toyota-recall-five-critical-lessons/ The Magazine of Corporate Responsibility Sat, 17 Dec 2011 21:28:39 -0600 http://wordpress.org/?v=2.8.5 hourly 1 By: Maxwell Pinto http://business-ethics.com/2010/01/31/2123-toyota-recall-five-critical-lessons/comment-page-1/#comment-817 Maxwell Pinto Tue, 09 Mar 2010 21:42:50 +0000 http://business-ethics.com/?p=1232#comment-817 I drive a Honda, i.e. a car which is produced by one of Toyota's main competitors. Therefore, I have no reason to favour Toyota. Toyota has been producing cars and trucks of good quality for years but that does not give Toyota the right to mislead customers who complained about the accelerator/ gas pedals and other matters. Passing the buck and delaying solutions is inadvisable - what we need is an approach similar to that adopted by Johnson and Johnson in the eighties or Maple Leaf Foods, a few years ago. Hopefully Toyota and the world will learn from this: You can fool some people all the time or all the people some of the time, but you cannot fool all the people all the time! That being said, we all make mistakes and crucifixion is not necessarily the answer, otherwise most of the inhabitants of this world would be long dead. So let's hope Toyota solves these problems, compensates victims fairly and moves on in a positive manner. I drive a Honda, i.e. a car which is produced by one of Toyota's main competitors. Therefore, I have no reason to favour Toyota. Toyota has been producing cars and trucks of good quality for years but that does not give Toyota the right to mislead customers who complained about the accelerator/ gas pedals and other matters. Passing the buck and delaying solutions is inadvisable - what we need is an approach similar to that adopted by Johnson and Johnson in the eighties or Maple Leaf Foods, a few years ago.

Hopefully Toyota and the world will learn from this: You can fool some people all the time or all the people some of the time, but you cannot fool all the people all the time! That being said, we all make mistakes and crucifixion is not necessarily the answer, otherwise most of the inhabitants of this world would be long dead. So let's hope Toyota solves these problems, compensates victims fairly and moves on in a positive manner.

]]> By: Toyota Recall: Five Critical Lessons | Business Ethics | Business Ethics Wisdom http://business-ethics.com/2010/01/31/2123-toyota-recall-five-critical-lessons/comment-page-1/#comment-363 Toyota Recall: Five Critical Lessons | Business Ethics | Business Ethics Wisdom Fri, 12 Feb 2010 02:16:13 +0000 http://business-ethics.com/?p=1232#comment-363 [...] Read the original: Toyota Recall: Five Critical Lessons | Business Ethics [...] [...] Read the original: Toyota Recall: Five Critical Lessons | Business Ethics [...]

]]> By: Stocks Start the Month Higher; Toyota Begins Fixing Pedals http://business-ethics.com/2010/01/31/2123-toyota-recall-five-critical-lessons/comment-page-1/#comment-108 Stocks Start the Month Higher; Toyota Begins Fixing Pedals Mon, 01 Feb 2010 22:01:51 +0000 http://business-ethics.com/?p=1232#comment-108 [...] Toyota Recall: Five Critical Lessons [...] [...] Toyota Recall: Five Critical Lessons [...]

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