After years of inaction, federal regulators are trying to crack down on the use of cheap novelty helmets linked to thousands of motorcycle crash deaths and injuries in recent years.Full Story»
A new survey of the U.S. and U.K. financial services industry finds that the upswing in financial markets in the wake of the global recession hasn’t done much to improve public perceptions of leading financial institutions – mainly because the underlying behavior of those working in the industry has worsened over the years.
One of the nation’s largest banks discriminates against black, Latino and Asian homebuyers by offering lesser qualified white borrowers higher loan amounts and using hidden racial criteria in one of its loan programs, according to a lawsuit filed this week in federal court in Manhattan. The suit also accuses the bank of steering homebuyers to certain neighborhoods based on their race or ethnicity.
Columnist Gael O’Brien examines an embarrassing customer misstep by financial software giant Intuit and suggests that corporate leaders should more closely question the “why” of major business decisions. “It is a powerful deterrent to mistakes,” she says, “and a key asset in keeping trust.”
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