Understanding the impact one has on others is an obvious requirement for today’s business leaders. So as we plan for the year ahead, writes columnist Gael O’Brien, the process of reflecting on leadership is valuable – and critically important to “leaders earning the right to be followed, employees feeling that what they do matters and customers not being put at risk.”Full Story»
Recent criticisms of what’s reported to be a high-pressured work environment at Amazon highlight how leaders’ expectations can dehumanize a workplace, writes columnist Gael O’Brien. “It is difficult,” she says,”to see how a company passionate about ‘customer obsession’ won’t give more attention to its own culture – finding ways to listen and respond to those who make customer satisfaction possible and sustainable.”
Big railroads are often targeted by complaints of illegal retaliation against whistleblowers who disclose safety hazards or report on-the-job injuries. A recent $1.25 million damage award to a former BNSF Railway Co. employee spotlights what critics say is the unjust punishment sometimes meted out to railroad workers who report injuries or safety problems.
Workers’ comp was founded on the premise that employers owed a duty to injured workers and their families. And laws in every state require them to pay workers’ medical bills and some of their lost wages until they recover — or for life if they can’t. An investigation by ProPublica and NPR looks at one Texas lawyer who is helping major companies opt out of workers’ compensation and write their own rules. What does it mean for injured workers?
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