The Magazine of Corporate Responsibility

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Culture Is a Four-Letter Word(0)

March 14, 2017

What do Uber’s recent troubles tell us about the importance of values? Lots, says Stephen L. Blue. “If you’re a CEO, don’t wait until an Uber-like disaster strikes before you do a values check-up,” he writes. “By that I mean values that serve your employees, customers, community, and shareholders equally. Values that form what I call a ‘culture by design, not default.'”

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One Man’s Leadership Toward a Goal: ‘The Great Mission of Business Ethics’

Columnist Gael O’Brien examines the achievements and contributions of a man – W. Michael Hoffman (pictured left) – and the Center for Business Ethics at Bentley University, which he founded 40 years ago. “Legacy goes beyond a name on a building,” O’Brien writes. “It’s the sustained passion that connects with and energizes the passion of others sharing a mission.”

Taking Time to Reflect on the Value of Leadership

Understanding the impact one has on others is an obvious requirement for today’s business leaders. So as we plan for the year ahead, writes columnist Gael O’Brien, the process of reflecting on leadership is valuable – and critically important to “leaders earning the right to be followed, employees feeling that what they do matters and customers not being put at risk.”

The Work Culture at Amazon: Does the Tin Man Have a Heart?

Recent criticisms of what’s reported to be a high-pressured work environment at Amazon highlight how leaders’ expectations can dehumanize a workplace, writes columnist Gael O’Brien. “It is difficult,” she says,”to see how a company passionate about ‘customer obsession’ won’t give more attention to its own culture – finding ways to listen and respond to those who make customer satisfaction possible and sustainable.”


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