The Magazine of Corporate Responsibility

Tag Archive for ‘Retailers’

Amazon Says It Puts Customers First. But Its Pricing Algorithm Doesn’t.

Amazon often says it seeks to be “Earth’s most customer-centric company.” Jeffrey P. Bezos, its founder and CEO, has been known to put an empty chair in meetings to remind employees of the need to focus on the customer. But in fact, the company appears to be using its market power and proprietary algorithm to advantage itself at the expense of sellers and many customers.

Survey: U.S. Consumers Willing to Pay for Corporate Responsibility

Despite the economic recession, 59 percent of those responding said they plan to spend the same or more on products from socially responsible companies.